Assistant Web Producer

Plus Three is a small, profitable startup committed to using and contributing to Open Source software to deliver better, more robust solutions to our clients. Our systems support fundraising, building activist communities and increasing the communication between our clients and their constituents.

Primary Responsibilities

This position will support Plus Three Project Managers and Developers with the implementation, launch and maintenance of client websites, blogs and email campaigns, and provide first-level support for incoming requests from clients. The candidate will thoroughly learn ARCOS and Civitas, the content management and bulk email applications. Then, responsibilities will include:

  • Entering and modifying website and blog content, media elements, and templates. Some knowledge of HTML and CSS is required.
  • Uploading email lists and content, and send out email campaigns
  • Troubleshooting issues and assist with Quality Assurance for client projects and new product releases
  • Monitoring and responding to client requests via Request Tracker, the issue report tracking system. This will require speaking with clients for more troubleshooting details, investigating issues and providing Project Managers with written issue reports and resolution.
  • Monitoring live websites for possible issues
  • Gathering website and email statistics for client reports
  • Assisting Project Managers with documentation and system training for clients
  • Attending internal meetings with Project Managers for scheduling and identifying the ongoing maintenance tasks of live client websites

Qualifications

Applicants must:

  • Have at least two years of proven work on websites, blogs and other Content Management applications.
  • Be very organized, able to work independently, and have the ability to work multiple client requests.
  • Possess strong verbal and written skills. You will be interfacing with all Plus Three team members and clients.
  • Have working knowledge of HTML and CSS; experience working with other Content Management Systems or the HTML:Template language is a definite plus.

Plus Three requires the candidate to be a United States citizen or resident alien living in the United States. We have offices in New York City, NY and Washington, DC. Depending on the candidate we will also consider telecommuting.

Benefits

Plus Three provides a wide array of benefits to full-time employees. For more information, click here.

Application Materials

To apply, send a cover letter and resumé with salary requirement by email to jobs AT plusthree.com. Please use the subject line "Assistant Web Producer." Principals only please.